Current turnaround time is 3-5 business days. *Shipments may experience delays due to COVID19.

FAQs

 

WHAT IS PRE-ORDER?

"Pre-Order" is a great way for small businesses to calculate how many of a certain item to order/make. "Pre-Order" allows for you to reserve your items with a future ship date. Exact shipping times are TBD, details can be found on the specific listing. 

WHEN WILL MY PRE-ORDERED ITEM SHIP?

Exact dates are TBD. If a "Pre-Order" item is purchased with an item currently available, everything will be shipped with the pre-ordered item.

If you would like your currently available item now, please make a separate purchase.

WHAT IF I'VE NEVER CROSS-STITCHED BEFORE?

No problem! My kits are labeled from Beginner to Advanced. If you've never made one of my kits before, I recommend starting with a beginner kit. All of the kits come with instructions to help guide you through the whole process from first stitch to frame.

HOW DO I BACK MY CROSS STITCH FOR FRAMING?

All of the kits and PDF downloads come with instructions to help guide you, but if you have any questions specific to backing - check out this handy photo guide.

IF I BUY YOUR PATTERN OR KIT, CAN I SELL MY COMPLETED PROJECTS?

Junebug and Darlin cross stitch kits and patterns are designed solely for personal use. Under no circumstances may you reproduce or distribute any part of the pattern PDFs themselves, nor may you sell anything you make using my designs.

I LOST MY PATTERN, WILL YOU REPLACE IT?

Of course! Email me your Order #/Proof of Purchase of the kit you bought and I'll happily send you the PDF version as a replacement.

DO YOU OFFER GIFT WRAP?

I do not currently offer gift wrap for any items.

SOCIAL MEDIA

Please tag your works in progress, finished pieces and displayed artwork on instagram and facebook! I'm always excited to see what you've done with your purchases and I periodically repost your makes on instagram - @junebuganddarlin #junebuganddarlin

PRODUCT PHOTOGRAPHY

I try my best to accurately represent the colors of floss and cloth in the kits and framed projects. However, each individual screen can represent colors differently. If you have any specific questions about a particular shade of blue or green, just ask

CUSTOM AND PERSONALIZED ORDERS

*Custom Orders are currently CLOSED. Requests are still being accepted with the option of being added to my waitlist.*
Yes! I do accept custom orders. Just send me a message to see what we can create together.

WHOLESALE AVAILABILITY

I am currently taking on new stockists. Please apply here.