Need help?
Frequently Asked Questions
No problem! Our kits are labeled from Beginner to Advanced. If you've never made one of our kits before, we recommend starting with a beginner kit. All of the kits come with instructions to help guide you through the whole process from first stitch to frame.
All of the kits and PDF downloads come with instructions to help guide you, but if you have any questions specific to backing - check out this handy photo guide.
Junebug and Darlin cross stitch kits and patterns are designed solely for personal use. Under no circumstances may you reproduce or distribute any part of the pattern PDFs themselves, nor may you sell anything you make using our designs.
Exceptions include donating a finished piece for fundraising purposes.
Of course! Email us your Order #/Proof of Purchase of the kit you bought and we'll happily send you the PDF version as a replacement.
Your items will ship within 2-3 business days, unless the product listing states otherwise. We do our best to package and ship everything as quickly as possible. Thank you for your patience! Delivery details will be provided in your confirmation email. Read here for more detailed information on shipping.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
"Pre-Order" is a great way for small businesses to calculate how many of a certain item to order/make. "Pre-Order" allows for you to reserve your items with a future ship date. Exact shipping times are TBD, details can be found on the specific listing.
Estimated dates will be listed on the specific pre-order item listing. Exact dates are TBD. If a "Pre-Order" item is purchased with an item currently available, everything will be shipped with the pre-ordered item.
If you would like your currently available item now, please make a separate purchase.
Yes. Please apply here to see if we'd be a good fit.
Yes! We do accept custom orders. Just send us a message to see what we can create together.